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Help

News

  • The Killers Ticket Competition!
  • January Release Notes
  • December Journey Update!
  • October Update Release Notes
  • July Update Release Notes

Account

  • Where can I see my song stats?
  • How do I change my name?
  • How do I change my profile picture?
  • How do I save my account?
  • I lost my account! How do I get it back?
  • What is the Supercell ID?
See all 8 articles

Gameplay

  • How can I get songs by Japanese artists?
  • Song Difficulty, Scores and Medals
  • Where can I find my player tag?
  • What are all the currencies for?
  • What are Song Cases and Cards?
  • What are non-rewarded ads and how do I remove them?
See all 20 articles

Performance

  • Oh no, I've lost sound!
  • Performance Troubleshooting - Got Lag?
  • Why can't I find the update in the App Store?
  • The beats are stuttering, help!
  • Why can't I find the update in the Google Play Store?
  • Why is my sound distorted?
See all 7 articles

Payment

  • I didn't receive my purchase, what do I do?
  • My purchase failed, what can I do?
  • How do I change my currency in Google Play?

Service Info

  • How do I contact Beatstar?
  • Can I share Beatstar content?
  • How do I join Discord?
  • How do I delete my account?
  • Privacy Policy & GDPR
  • Terms & Conditions
See all 7 articles

Archive

  • May Journey Update!
  • March Journey Update!
  • Events Update: Playlist Box
  • December Update Release Notes
  • September Update Release Notes
  • Unlimited Play & Beatcoins Adjustments [06/04/2022]
See all 7 articles
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