Q: What is Supercell ID?
A: By connecting to Supercell ID, you can safeguard and transfer game accounts across devices and operating systems. This applies to Android and iOS only.
Q: How do I connect to Supercell ID?
A: Enter the in-game settings screen, find Supercell ID and select "Log In". Instead of being asked to create and memorize a password, you will be sent a new verification code on each login. You can also choose to save your account on your device by ticking the box "Remember me on this device", and you won't have to enter verification codes anymore.
Q: Is Supercell ID free to use?
Q: Does Supercell ID work the same on Apple and Android?
A: Yes - you can also use Supercell ID to transfer game accounts between Apple and Android devices.
Q: Can I play Beatstar without signing up for a Supercell ID?
A: Yes, it's totally optional. However, we strongly advise signing up to safeguard your game account.
Q: Can I save my Beatstar account in the Supercell ID I use for other games?
A: You can create a Supercell ID in any games that feature it, and then log in with the same Supercell ID in Beatstar. You can connect one account per game to a Supercell ID.
Q: Can I have more than one Supercell ID?
Q: How can I save multiple game accounts for one game?
A: Save multiple game accounts for one game by creating multiple Supercell IDs. For example, if you'd like four Beatstar accounts on your device, just create four Supercell IDs.
Q: Can I switch between multiple Supercell IDs on one device?
A: Yes - the easiest way to switch between your Supercell IDs and game accounts is to tick "Remember me on this device" as you login with each one. After that you don't need verification codes to switch between these accounts.
Q: How do I switch between Supercell IDs?
A: When logging in, select "Remember me on this device" to store. Then, when you choose "Log out" from the in-game Settings, you can switch between all of the other accounts saved on your device.
Q: My saved Supercell IDs are gone. What happened?
A: Reinstalling the game on Android devices will wipe saved Supercell IDs. Apple devices will wipe Supercell IDs if factory reset.
Q: I didn’t get my verification email for Supercell ID. What should I do?
A: If you didn’t receive the Supercell ID verification email, be sure to check your spam filter and firewall settings. Please also search your email inbox for any messages mentioning ”Supercell ID”.
Q: How do I opt-out of Marketing messages?
A: To stop receiving marketing messages from Supercell, open your game, enter the in-game settings screen, find Supercell ID and go to "settings" in the upper-right corner of the screen. Tap "subscriptions" under the Supercell ID heading. Then, untick the box "Receive news and updates".